Privacy Notice

How RaceForValue Ltd uses personal information when you use the website, contact the business or use Value Hub. Last updated: 3 October 2026

1. Who we are

RaceForValue Ltd (company number 16870149), registered in England and Wales, is the controller of personal information described in this notice where it determines why and how that information is used. Registered office: 4 Sweetbriar Way, Blyth, NE24 3XF, United Kingdom. For privacy questions or requests, email Katy@raceforvalue.co.uk or use the Contact form and state that your message is a privacy request.

2. Information we collect

We may collect and use the following categories of personal information:

Contact and identity information, such as your name, business email address, company and any other contact details you provide.
Enquiry and business information, including the content of messages, requirements, correspondence, proposals and information you choose to provide about your organisation or project.
Client and Value Hub information, including account details, access permissions, project records, documents, communications, invoices and transaction records relevant to services you request or receive.
Website and analytics information, such as pages viewed, approximate location derived from network information, device/browser information and interaction data where analytics is enabled in accordance with your cookie choice.
Technical and security information reasonably required to operate, secure and troubleshoot the website and authenticated services.

Please do not submit passwords, payment-card details or special-category personal information through the initial Contact form unless RaceForValue has specifically asked you to provide information through an appropriate secure route.

3. How we use personal information and our lawful bases

Purpose	How the information is used	Lawful basis
Responding to enquiries	To respond to you, understand the requirement, arrange discussions and maintain related correspondence.	Legitimate interests; steps at your request before entering a contract where applicable.
Preparing and delivering engagements	To scope, propose, contract for, manage and deliver consultancy services and associated client administration.	Contract; legitimate interests.
Value Hub access	To create and administer authorised access, provide requested resources/services and maintain account security.	Contract; legitimate interests.
Business administration	To maintain financial, contractual, governance and business records.	Legal obligation; legitimate interests.
Website security and operation	To operate, protect, diagnose and maintain the website and services.	Legitimate interests; legal obligation where applicable.
Website analytics	To understand website use and improve content and user experience where optional analytics is enabled.	Consent for the current GA4 implementation.
Legal rights and compliance	To comply with law and to establish, exercise or defend legal claims.	Legal obligation; legitimate interests.

4. Marketing

The general Contact form is not a marketing subscription. Contacting RaceForValue, requesting information or accessing a resource does not automatically enrol you in marketing communications. Where electronic marketing requires consent, RaceForValue will request it separately.

5. Who we share information with

Personal information may be processed by service providers acting for RaceForValue where this is necessary to operate the business and deliver the requested service. These may include website and hosting providers, Value Hub/CRM providers, business email and document services, analytics providers where enabled, payment or accounting services where relevant, and professional advisers. Information may also be disclosed where required by law, regulation, court order or a competent authority, or where reasonably necessary to establish, exercise or defend legal rights. RaceForValue does not sell personal information to advertisers.

Our website is hosted by Hostinger. Enquiry forms and the Value Hub/CRM use SuiteDash. Google Analytics 4 processes website usage information only when you enable Analytics. These providers receive the information needed for their respective functions; an enquiry may create or update a contact record and send enquiry confirmation and internal notification emails.

6. International transfers

Some service providers may process personal information outside the United Kingdom. Where UK data-protection law requires safeguards for an international transfer, RaceForValue uses an applicable lawful transfer mechanism or relies on another permitted basis. Information about relevant safeguards can be requested through the Contact form.

7. How long we keep information

RaceForValue keeps personal information only for as long as it is reasonably required for the purpose for which it was collected and for applicable legal, accounting or claims requirements. The following periods are the intended operational standard:

General enquiries that do not become an engagement: normally up to 24 months after the last substantive contact.
Client, contractual, project and financial records: normally up to 6 years after the end of the relevant engagement or financial period, unless a longer period is required for a particular legal, regulatory or claims reason.
Value Hub account information: for the duration of the account and then in accordance with the relevant client/resource record retention period.
GA4 analytics data: event and user data retention are configured to 14 months. Returning activity can reset the user-data retention period. Aggregated reports are not covered by this setting.
Cookie/consent preference records: the website remembers your choice in browser local storage for 180 days, then asks again.

Information may be deleted earlier where it is no longer required, or retained for longer where a legal hold, dispute or other lawful requirement applies.

8. Your rights

Depending on the circumstances, UK data-protection law may give you rights to:

ask for access to your personal information;
ask for inaccurate information to be corrected;
ask for information to be erased in certain circumstances;
ask for processing to be restricted in certain circumstances;
object to processing based on legitimate interests;
receive certain information in a portable format; and
withdraw consent at any time where processing relies on consent.

These rights are subject to legal conditions and exemptions. RaceForValue may need to verify your identity before acting on a request.

9. Complaints

Please contact RaceForValue first if you have a concern about how your information has been handled. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.

10. Changes to this notice

This notice will be reviewed when RaceForValue changes the way personal information is collected or used, introduces a material new website or Value Hub function, or where legal requirements change. The current version date will be shown on this page.